About Us l Client Comments

Our clients are our business and here's what some have to say...

 

About Icommo

Icommo ispart of the Unifier2 Pty Ltd group. Established in 2003, Icommo provides web-based managed serrvices to improve voice, fax, and SMS communications. For further infomation:


Icommo has improved my situation immensely. It is absolute magic.

Harley Harwood, Principal, Signtech.


With Icommo, we found out telecommunications solutions provider. We are a small to medium sized business and are always looking at reducing our fixed costs. Thanks to Icommo we have reduced our telecommunications costs by 60%, this is due to their low set up establishment fees and tailored packages. What is unique is that they are able to handle all of our incoming calls, faxes and enquiries with prompt service and communication. The team at Icommo is clearly committed to delivering functionality, convenience and cost effective solutions to my business and for this I congratulate you and your team.

John Taylor, Managing Director, Jigsaw Advertising & Marketing.

Since using Icommo's fax service for approximately the last two years I have found the service to be the highest quality and very reliable. It solved a major issue for me as I need to be able to work from home as well as from my office and it has allowed me to reliably receive my faxes as emails in either location as well have a back up record of all faxes on my computer.

Malcolm Turner, Mortgage Consultant. 


I wanted to drop you a line and let you know how we are going with the fax system. It has really made things easier in our office. Pages previously received on fax used to be scanned and then emailed to appropriate people. We now save this time and can simply email the fax as an attachment. I can pick up the faxes remotely on my laptop as well. This saves me time as I deal with a lot of overseas clients who work different hours to me. It also allows us to keep an electronic copy of everything which is a plus. Sending faxes through the system saves us time and paperwork too. The stats we get from your system allows me to keep track of how much we are sending and receiving and to where. It has been a real benefit to the office and I often recommend it to friends and associates.

Matthew Garvey
Four Corners Emigration Australian Head Office

www.4-corners.com.au
 


The Icommo virtual numbers have been excellent for our business with delivering faxes to our desktops plus answering any after-office-hours phone calls. The fact that we receive all faxes and voice messages into our email inbox makes it easy and allows us to receive messages outside the office. Thanks again for a cost effective and convenient service.

Simon De Rosa - Director, Webnetworks
 

Recently technicians were installing cables for another company in our building. They drilled into a wall to give themselves more room to install these cables but in the process promptly cut through our telephone lines which rendered our Call Centre dead in the water.

We had been using Icommo's SMS service for a while, and I remembered they also had a Voicemail Anywhere service. We redirected our customer service and sales numbers to an Icommo number. The Icommo number took messages and send emails with the message to our Call Centre staff. Using mobile phones our Call Centre staff were able to call back clients within minutes of receiving the email messages.

The amazing thing was that Icommo were able to organise the phone number and setup the Voicemail Anywhere service within a few minutes!

This has been the quickest and cheapest business continuity implementation ever.

Once again thank-you to Icommo and to Nick Harriss.

Steve Achilleos - National IT Manager
RESI Mortgage Corporation

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